Why Arinda IT?

At Arinda IT, we have one goal: to provide effective IT solutions that work for your business, your industry and your customers.  Performing over 2,000 installations in more than 250 global locations, Arinda IT are masters at creating tailored solutions to suit a range of operations with current clients predominantly residing in the hospitality, accommodation, tourism and retail sectors.

So why us?

Managing infrastructure to support critical internet applications for almost a decade, Arinda IT has a wealth of knowledge and experience in designing and supporting platforms that simply work.  This means our clients can get back to what’s really important – their core business.

Arinda’s highly trained engineers will discuss your requirements with you in detail and also provide valuable insights into the latest technology available to meet your needs and budget. We can also provide a blueprint for future requirements to provide total transparency regarding implementation of growth plans. Whatever your business needs, we can ensure you get the right equipment installed to deliver the best Wi-Fi coverage for the continued enjoyment of your guests.

When it comes to service, we exceed expectations.

  • One stop shop for all things IT – hardware, security, network design and integration
  • Friendly and experienced technical team – available 24/7 support
  • Cloud based Wi-Fi solutions, managed IT services and system integrations
  • Scalable, flexible and highly customisable solutions
  • Reliability provided by high powered, enterprise grade equipment with low failure rates
  • Specialist knowledge of Microsoft suite
  • Ruckus Wireless Partner – All Ruckus Wi-Fi equipment used is compatible with Arinda IT devices

Our Story

Locally owned & grown

Arinda IT is 100% Australian-owned and has rapidly grown from its inception in 2002 to become one of the largest suppliers of Wi-Fi systems, in-room internet billing systems and managed IT in Australia. Well-known as a leading supplier of complete HSIA solutions, Arinda IT has been awarded the Australian Telecommunications User Group (ATUG) award for Innovative Broadband Solution, primarily in recognition of our market-leading internet billing solutions.

Our core values are:

  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and Growth

Centric to our core values, Arinda IT consistently provide tailored IT solutions that are holistic, secure and reliable. Offering a superior service that may be customised to suit specific needs and budgets, Arinda IT pride ourselves on our ability to operate ‘ahead of the ball’ – meaning we can identify and prevent most issues before they impact business operations.

Servicing Australia-wide

Arinda IT is proudly owned and operated on the Gold Coast with the capacity to service all states and locations. As a well-rounded team of IT specialists, administrators and client services managers, Arinda IT are equipped to provide and support your everyday IT and Wi-Fi needs.. whilst having a bit of fun along the way!

Perth Arinda IT also have an office located in Burswood, Perth, allowing us to offer the same high-level on-site support in the west as we do in the east. With a comprehensive team of highly knowledgeable and experienced staff, Arinda IT are an honest, easy to work with and hassle-free IT provider that are ready to tackle your everyday IT requirements.

Our Core Team

Ben Smith


In his role as Managing Director, Ben has been responsible for establishing and maintaining Arinda’s IT presence since 2002. Overseeing all acquisitions and the roll out of managed IT projects across our 250 global locations, Ben has a wealth of knowledge and experience in designing and supporting platforms that simply keep running. With a passion for IT and customer service, Ben prides himself on his ability to provide solutions that accelerate business outcomes for our clients. Outside of work, Ben loves travel, music and spending quality time with his friends and family.

Kelly Richardson


As a passionate and dedicated Accounts and Office Manager, Kelly Richardson loves providing solutions to new and challenging problems. With great organisational skills and diligence with completing all tasks, Kelly prides herself on offering a best-for-business solution in an efficient manner to all clients. Being so passionate about her role, Kelly is also an enthusiastic problem-solver and constantly strives to provide a consistent and reliable service. As a valued employee since 2010, Kelly finds great satisfaction in offering an exceptional level of service through being a part of such an amazing team work environment. Outside of work, Kelly enjoys spending time with family and friends as well as surfing, horse riding, snowboarding and travel.

Daniel Bow


Daniel is our Guest Wi-Fi and Managed IT specialist at Arinda, offering a range of in-depth knowledge and technical expertise. As a passionate member of our team, Daniel enjoys the challenges associated with the IT industry and the fast-paced thinking required to resolve issues without any downtime to clients. Consistently, Daniel prides himself on his ability to provide a best-fit solution to client needs, as well as helping them to understand how the complex systems work. As a tech that loves a challenge, nothing is more rewarding than being able to solve an issue that is out of his area of expertise or comfort zone. When he’s not at work, though, Daniel loves long walks on the beach, sunsets, poetry and crying to a good book!

Hoofar Giahchaie


Having over 20 years’ experience in the industry, Hoofar is one of our IT gurus at Arinda. With comprehensive knowledge of servers, networks, virtualisation and clouds (among many others), Hoofar brings a wide range of specialist skills to our team. As someone who has loved computers since a young age, Hoofar thrives on the continual learning in his ever-changing role and believes this is the key to success in IT. Being a dedicated tech with a strong focus on customer satisfaction, you can be confident that Hoofar has done his homework and will always go the extra mile for any case he gets his hands on.

Amir Pakjejad


With an abundance of knowledge in the IT sector, Amir’s focus is always centred around keeping security and uptime at the highest whilst maintaining a low cost for clients. Offering over 12 years’ experience, Amir brings with him a unique skill set involving mixed-platforms and virtual environments. As a passionate and results-driven IT guru, Amir also loves a challenge and takes pride in being able to achieve a better result for clients. So how does he achieve this? Simple, he loves what he does!

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