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IT Support

At Arinda IT we’re only a phone call away!  With 24/7 monitoring and unlimited remote/onsite support for your business, Arinda are able to consistently provide proactive maintenance and support so that when technical issues or queries do arise, we can offer exceptionally swift response times and assistance.

Our Support Plans

FULLY MANAGED

PREPAID

PAY AS YOU GO

Fully Managed

If you need an extra set of hands whether it’s onsite or remotely, our managed IT service is the IT solution for you. We become an extension of your business by optimising your IT performance across all devices, maximising your efficiency by ensuring your system is configured correctly, and detecting and mitigating security risks. From automation to integration, your IT systems will be covered by Arinda IT.

  • Comprehensive 24/7 network monitoring
  • Unlimited maintenance and support
  • Phone and remote support
  • Callouts
  • No contract with flexible device support inclusions
  • Full access to the complete range of Arinda IT’s specialist team from cloud and server support to network configuration and security
  • Managed offsite data backups.

Prepaid

If you prefer to have some flexibility about what IT services you may need in any given month, then our prepaid plans might be the best option for you. This allows you to buy a set number of hours which can be upgraded or downgraded at any time, giving you control over the way you engage our team. This also allows you to keep your infrastructure in good working order and your business running with regular maintenance.

  • No contract with flexible monthly support inclusions (bundles start from 3 hours per month)
  • Full access to the complete range of Arinda IT’s specialist team from cloud and server support to network configuration and security
  • Gateway to try our services before committing to a fully managed IT service agreement.

PAYG

If you can’t commit to an ongoing contract for managed services, don’t worry! At Arinda IT, we can offer pay as you go support, giving you access to the same exceptional levels of service as our managed services clients, both remotely and onsite, but you only pay for it when you need it. Great for businesses who have some in-house resources but who may sometimes need an extra set of hands!

  • Same day support
  • No work, no charge
  • Break-fix, maintenance and system management
  • Competitive hourly rate

Still not sure what’s best for you? Contact us today.

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