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24/7 Local IT Support

Your technology works 24x7x365 so work with a team that does the same.

Whether you are looking for one company to manage your entire IT Services requirements or looking for flexible IT Support options to mitigate risks; we have around-the-clock IT Support options to enable you to focus on running your business while we are tasked with managing your IT.

Our Flexible Business IT Support Services

FULLY MANAGED IT SERVICES

PREPAID IT SUPPORT

PAY-AS-YOU-GO

Fully Managed Business IT Support Services

With Fully Managed IT Services model, we become an extension of your existing IT Support team by providing an niche skillset or maximising your efficiency by ensuring you have access to the depth and breadth of our entire IT Support team.

We provide following in our Fully Managed IT Services agreements at no extra charge:

  • Comprehensive 24/7 Network Monitoring
  • Unlimited Maintenance and Support
  • 24/7 Phone and Remote Support
  • Unlimited On-Site Callouts
  • Managed Offsite Data Backup
  • Defined SLAs
  • Small Business IT Support Services
  • Dedicated Account Management Team
  • Assigned Technical Leads
  • Full Access To Arinda IT

TALK TO ARINDA IT NOW!

Prepaid IT Support

This is the right support plan for you if you want the accessibility of our Fully Managed IT Services model, however not the commitment of an ongoing agreement with defined SLAs. Our Prepaid IT Support plans allows you to buy a set number of prepaid hours which can be upgraded or downgraded at your convenience – giving you complete cost control over your IT without the risk associated with no IT Support coverage.

Our Prepaid IT Support Plans includes:

  • Tailored Monthly Support Inclusions
  • Prepaid IT Support Starting from 3 Hours Per Month.
  • Full Access To Arinda IT
  • Gateway To Fully Managed IT Services

TALK TO ARINDA IT NOW!

PAYG IT SUPPORT

Is commitment not your thing? Not a worry – we can offer pay-as-you-go business IT Support, giving you access to the same exceptional levels of service as our managed services clients, both remotely and onsite, but you only pay for it when you need it.

Great for businesses who needs emergency access to highly skilled IT Services team or some backfill help to augment an existing in-house team.

We offer following PAYG IT Support model:

  • Same Day Support
  • No Work, No Charge
  • AdHoc Break-Fix and/or IT System Enhancements
  • Competitive Hourly Rate
  • 100% Local Resources

TALK TO ARINDA IT NOW!

Arinda IT Currently Manages

385

SERVERS

1859

NETWORK DEVICES

4237

WiFi ACCESS POINTS

7823

TB OF BACKED UP DATA

Still not sure what’s best for you? Contact us today.

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